Wednesday, 8 December 2010

LETTERS - Update "What Colour is YOUR Ink?"

Alisdair was very excited when I brought in the mail today as he had a reply from Newell Rubbermaid (the makers of Sharpie pens).

In response to his letter (discussed in a previous blog entry), the company kindly sent him a free black Sharpie pen and the following letter:

"Dear Alisdair:

Thank you for contacting us about the Sharpie pen.  We are sorry to learn of your experience with our product, but glad that you took the time to let us know.

Your comments concerning our Sharpie pen barrel colours have been forwarded to our marketing departments.

Please find enclosed a black Sharpie pen.  Please enjoy it with our compliments!

Have a good day, Alisdair and thank you for your support of our product.


Beverley McArdle
Consumer Affairs Representative"

... so now that Alisdair has a new Sharpie pen, he can sit down and write all his family and friends Christmas cards!  After all, he can't use the excuse that he can't find a pen!

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